Wow. The world is changing, and fast. Self-driving cars. Computers can predict elections and write novels. Chatbots that engage us in conversation and can answer any question. (Some experts say that within five years, most people will have more conversations with chatbots than they do with their...
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I seem to remember a TV commercial from the 1980s in which an actress pleaded with the viewer, “Don’t hate me because I’m beautiful.” Ah. Jealousy. Unpleasant feelings connected to a person who has something you wish you had. It happens among CPA practitioners. I’ve seen it. Most...
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Many practitioners see tax season as a black hole – a time to merely get through alive. They certainly wouldn’t view tax season as prime time for practice growth. But I’m here to tell you that committing to growth-oriented investments during tax season is a mighty smart thing...
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It’s safe to say most of us want our employees feeling good when they’re working for us. Happy team members tend to be more productive team members, have more to contribute to the success of your practice, and stay longer. But employees suffer when they feel insecure – when...
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There have been a few times over the years when I happened to observe a newly hired team member in training, listening without taking notes. For me, that always raised a red flag. When you’re new, how can you expect to do your job correctly without referring to notes?...
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Author of the Ultimate CPA Practice in the New Economy and The Million Dollar CPA Firm
