I recently listened to a podcast where Steven MR Covey (son of Dr. Steven Covey, author of 7 Habits of Highly Effective People) was being interviewed by Whitney Houston.
He said something that really resonated with me and is very powerful and relevant to us as practice owners.
He said, “Make it a life of contribution rather than accumulation.”
It boils down to giving instead of gaining-- something to keep in mind as we get into the final phase of tax season.
So what does this mean to you?
To me, it means that your interactions with clients should come from a place of serving and contributing.
Give them your very best-- the best advice-- and be patient!
Listen and help them through their focus, frustrations, and worries.
Giving them your best isn’t always about the quantity of time that you spend with them, but the quality.
With your employees, it is the same.
Listen, help, and be a mentor.
Come from a place of contribution.